Terms and conditions of using Pippas Web Services

Updated 4th Jul 2020 – to include
Changes to hosting payment. Section 3.7

The following terms and conditions apply to all website development/design services provided by Pippas Web to the Client

I am Pippa Haines t/a Pippas Web a company incorporated and registered in England and Wales whose address is 9 Homend Crescent, Ledbury, Herefordshire. HR8 1AL (“the Contractor”)

“Client”, “You” and “Your” refers to you, the person accessing engaging the services of and accepting the Contractor’s terms and conditions.

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

DEFINITIONS as follows:

1. Definitions and Interpretation

1.1 In this Agreement, unless the context otherwise requires, the following expressions have the following meanings:

“Budget” means the information annexed hereto containing details of all projected costs and expenses for developing the Deliverables and hosting the Website in accordance with this Agreement;
“Code” means all computer programming code (both object and source, unless otherwise specified), as modified or enhanced from time to time by the Contractor, including, without limitation, all interfaces, navigational devices, menus, menu structures or arrangements, icons, help, operational instructions. script, commands, syntax HTML, design, templates, and the literal and non-literal expressions of ideas that operate, cause, create, direct, manipulate, access or otherwise affect the Content whether created or licensed from third parties by the Contractor including without limitation, any Intellectual Property Rights in such material;
“Confidential Information” means in relation to either party any information which is disclosed to that party by the other party (whether or not developed by the other) including, without limitation (a) the preparation and Specifications of the Deliverables, (b) pre-existing or new information that relates to all ideas, designs, methods, discoveries, improvements, products or other results of consulting services, (c) trade secrets, (d) product data, (e) proprietary rights, (f) business and financial affairs, (g) product developments, and (h) customer and employee information;
“Content” means all text, graphics, animation, audio and/or digital video components and all other components of the Deliverables and the selection  and arrangement thereof, other than the Code whether created by the Contractor or provided by the Client for purposes of developing the Deliverables, including without limitation any Intellectual Property Rights therein;
Data Protection Legislation”



means 1) unless and until EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations, and secondary legislation (as amended from time to time), in the UK and subsequently 2) any legislation which succeeds the GDPR.
“Deliverables” means the website to be produced by the Contractor  described in the Work Statement.
“Intellectual Property Rights” means any patent, copyright, trademark and design rights (in either case registered or unregistered) format rights, topography rights, trade secrets, moral right, right of attribution or integrity right to confidentiality know-how or other intellectual or industrial property rights or proprietary rights arising under the laws of any jurisdiction (including, without limitation, all claims and causes of action for infringement, misappropriation or violation thereof and all rights in any registrations and renewals);
“Pre-existing Work” means any pre-existing original works of authorship contained in the Content as identified in the Work Statement, for example an existing site;
“Site Materials” means all components of the Website as supplied by the Client to the Contractor for the purpose of developing and creating the Website, and as created or otherwise sourced by the Contractor in the course of developing and creating the Website.  This includes, but is not limited to, source code, text, graphics, images and animations.
“Specifications” means the requirements for the development of the Deliverables, including operational and functional capabilities and performance;
“Term” means the period of this Agreement as described in Clause 4.1 subject to earlier termination in accordance with this Agreement;
“Website” means the Client’s World Wide Website to be developed by the Contractor pursuant to this Agreement;
“Individual Work Statement” means the Individual Work Statement sent out to clients, containing (i) a description of the Deliverables (including Specifications) to be delivered, and any services to be performed, including the hosting of the Website, by the Contractor for Client, (ii) a Budget and (iii) a Work Programme.
“World Wide Web” means a global computer network of servers and files containing text and graphics accessible through use of hypertext transfer protocol; and
“Work Programme” means the timetable for the development of the Deliverables as set out in the Schedule.

2. Scope of Services

2.1 This may include one or more of the following services

2.1.1 Web Design – The Contractor shall design, create, develop and test the Website, in accordance with the Individual Work Statement (sent separately to each Client) for the purpose of establishing and hosting the Website.
2.1.2 Register / Renew Domain name – If required this will be registered by the Contractor on behalf of the Client and in the Clients name.
2.1.3 Hosting – The Contractor will provide hosting services for a website (including email, file management) this is as an ongoing contract until this agreement is terminated by either party. (See section 4).
2.1.4 Website Maintenance (carried out on live website to ensure the smooth running and security of the website)
2.1.5 Search Engine Optimisation (SEO) – Carried out by Pippas Web

2.2 Individual Work statement will be sent by Pippas Web detailing the clients websites requirements, budget etc.

2.3 Pippas Web agrees to use commercially reasonable efforts to complete the Deliverables in a timely manner according to the Individual Work Statement but the obligations with respect to meeting the Work Programme are subject to delays caused by unforeseen circumstances, by any voluntary action of the Client or of any third parties beyond the control of Pippas Web.
Pippas Web will notify the Client promptly of any event coming to its attention that may affect its ability to meet the requirements of the Work Statement. The Contractor shall not be in breach of this Agreement as a result of a reasonable delay in delivering the Deliverables occurring for any reason.
Changes in the Individual Work Statement shall become effective only upon written agreement of the parties. Once work has begun Pippas Web shall accept any reasonable change requests made by the Client.

3. Payment

3.1 Pippas Web will quote a fixed price for the web design creation as outlined in the Individual Work Statement. Payment will be made by the Client and shall include the full amount of the fixed price associated with the website design.

3.1.1 A non-refundable deposit of approx. 40% of the expected full price of the site as detailed in the Individual Work Statement – is due before work on the website begins.
3.1.2 The balance of the payment is due on completion of the website.
3.1.3 The first years domain registration is included in this fixed price. But the client will be expected to make subsequent yearly payments for domain name renewal to Pippas Web is accordance with the Individual Work Statement.
3.1.4 Hosting fees are requested to be paid monthly (although can be paid as a lump sum if required) details will be outlined in initial quotation.
3.2 Where a fixed rate is not appropriate to the work an hourly rate will be charged by Pippas Web. Pippas Web will give an estimated amount of time and both parties may agree a “budget” for this additional work. The contractor will communicate with the client over how long the work takes and any delays and await instructions from the client before continuing with any such work.
3.3 Mode of Payment: payments can be made via BACS or Cheque (Deposits paid by cheque will need to clear, before work is carried out).
3.4 Additional site maintenance contracts are available for WordPress sites for a monthly fee.
3.5 Once the site is live – additional work can be requested as follows:

3.5.1 Small changes to existing content – upon written request of the client request, that takes under 30mins to carry out – no charge for sites hosted by Pippas Web or under Maintenence package.
(If this request becomes too frequent, the contractor reserves the right to charge the normal hourly fee or part there off.)
3.5.2 New content/pages etc. will be charged at the hourly rate outline on the site.
If the hourly rate changes Pippas Web will notify the Client accordingly before any new work is carried out.

3.6 Invoicing

3.6.1 Pippas Web shall submit invoices via email to the Client for payments due under this Agreement. Invoices shall be payable within 14 days of receipt.
3.6.2 All invoices that are not paid when due, shall accrue interest from the due date until the date payment is received at the rate of £10 per day.

3.7 Hosting Fees

3.7.1 The Client shall pay Pippas Web a monthly fee of £5 for hosting the Website in accordance with these terms and conditions of this Agreement. (Payment can be be for the year by prior arrangement)
3.7.2 Pippas Web may at any time change the price of hosting, provided 1 months’ written notice is supplied to the Client. Where payment has already been made for a specified period, no further payment nor reimbursement shall be due and new fees shall take effect from the next payment due.
3.7.3 Pippas Web reserves the right to suspend or terminate hosting services if fees are not paid on or before the due date.

3.8 Domain names

For new website packages a .co.uk or com domain is provided as part of the fixed fee. After the initial one or two years the Client must then agree to pay renewal fees yearly / two yearly or when they are due for renewal (longer time periods can be set, to be identified in the Individual Work Statement)

4. Hosting
Services relating to website hosting in connection with hosting the Website Pippas Web shall:

4.1  provide hosting services to the Client from the date of the implementation of hosting services until the end of the term
4.2 provide hosting services and purchase domain names through their own reseller account using companies which have been checked for their GDPR compliance, reliability and security measures. These companies will be classified as subprocessors and relevant documentation (DPA or Terms of use) will be held by Pippas Web.
4.3 use reasonable efforts to protect the Website from unauthorised interruptions, viruses and outside attacks (including, without limitation, by installing appropriate firewalls, backup systems and other protective devices);
4.4 use reasonable efforts to maximise the online accessibility of the Website to users of the World Wide Web;
4.5 use reasonable efforts to collect such information from users of the Website as the Client may reasonably request (including at a minimum, and without limitation, the name, address, telephone number, e-mail address, facsimile number and usage information of each user); provided, however, that the Contractor may provide users of the Website with a means to elect to maintain the privacy and confidentiality of their information (and, for users making such an election, the Client hereby agrees to use such user information solely for internal purposes and not for any direct marketing purpose with-out consent);
4.6 The Client is responsible for the ongoing maintenance (updating plugins, backups), control and editorial content of the Website. The Contractor will not be responsible for reviewing the test, graphics, animation, audio and/or digital video components prior to uploading such content onto the Website. (Unless additional maintenance contract has been requested and payments made).
4.7 The Client shall ensure that the content that they add to the site shall be and remain fully compatible with the Website; provided, however, upon request from the Client, and at the Client’s sole expense, the Contractor shall make commercially reasonable efforts to assist the Client in resolving any content related compatibility problem.
4.8 inform the Client of any disruptions caused by unruly visitors to the Website; and
4.9 provide the Client with reasonable technical support via telephone and e-mail in connection with the use of the Website.
4.10 The Client shall be solely responsible for collecting any and all required sales, use and value added taxes and other governmental charges and duties from users of the Website.
4.11 where appropriate publish credits, disclaimers or other materials on the Website. In addition, Pippas Web shall have the right to review the Website from time to time and remove or edit content which, in its sole discretion, Pippas Web considers offensive, libellous, obscene or otherwise unlawful or objectionable (including without limitation, hyperlinks, framed content or meta tags which Pippas Web considers potentially infringing of third party intellectual property rights); provided, however, that Pippas Web shall attempt to contact the Client prior to removing or editing such content. The parties will attempt to meet in good faith to resolve any such issues. If the parties are unable to resolve such issues or Pippa Web is unable to contact Client, after using reasonable efforts, Pippas Web may remove such content in its reasonable discretion.

5. Social Media / Chat Bots

5.1 Where Pippas Web has admin access to your social media accounts (for example Facebook business page maintenance of technology attached to the page for example Chatbots.) – Pippas Web will only carry out work on the instructions of the client – for example adding new technology, updating additional pages or creating posts. Access to the page and the data held within will be treated under the GDPR.

5.2 The Client is responsible for informing your users via your privacy policy that I have access.

6. Client’s Responsibilities

6.1 The Client shall (i) furnish information (documentation, images, logo etc.) requested by Pippas Web and (ii) provide adequate access to personnel of the Client if required,
6.2 If client already has domain name and / or hosting they will provide access to this in order to redirect or transfer to the new site.
6.3 The client must complete their own data audit and create their own Privacy notice for the website in accordance with GDPR – assistance may be available.

7. Term and Termination

7.1 This Agreement will remain in effect through the period of time during which the parties agree that Pippas Web will host the Website, as described in the Work Statement.
7.2 Either party may terminate this Agreement after the Website has been developed and commissioned by giving to the other not less than 1 months’ written notice, to expire on or at any time after the site has gone live if:

7.2.1 any sum owing to that party by the other party under any of the provisions of this Agreement is not paid within 14 days of the due date for payment;
7.2.2 the other party commits any other breach of any of the provisions of this Agreement and, if the breach is capable of remedy, fails to remedy it within 30 days after being given written notice giving full particulars of the breach and requiring it to be remedied;
7.2.3 the other party (being an individual or firm) has a bankruptcy order made against him or it or (being a company) goes into liquidation (except for the purposes of amalgamation or re-construction and in such a manner that the company resulting therefrom effectively agrees to be bound by or assume the obligations imposed on that other party under this Agreement);
7.2.4 the other party ceases or threatens to cease, to carry on business.

8. Effects of Termination
Upon the termination of this Agreement for any reason:

8.1 any sum owing by the Client to Pippas Web under any of the provisions of this Agreement shall be immediately payable and the Client will pay the Contractor for all unpaid invoices and uncompensated staff time and expenses up to the date of termination.
8.2 each party shall forthwith cease to use, either directly or indirectly, any Confidential Information, and shall forthwith return to the other party any documents in its possession or control which contain or record any Confidential Information;
8.3 any provision of this Agreement which is expressed to continue in force after termination shall continue in full force and effect; and
8.4 Pippas Web will either transfer the website to another hosting / web designer as requested or if client is closing the site, Pippas Web will delete all web file / emails / documents / accounts relating to the website – within 3 months of transferring / closing the website. Pippas Web will retain an email address to communicate with the client until after 7 years as contact details will appear in invoicing documents in accordance with tax laws.

9. Delivery and Acceptance of Deliverables

9.1 Pippas Web will deliver the Website in the manner specified in the Individual Work Statement.
9.2 The procedure for acceptance of any Deliverable shall be as follows:

9.2.1 The Client shall have the time shown in the Work Statement to inspect and test the website. Upon completion of such testing, the Client notify the Contractor of any additional problems or corrections (based on the work Statement attached), or if they are happy to mark the site as complete and ready for “Go-live”.

10. Rights in Content and Software

10.1 The completed website as scheduled in the work statement and any material delivered by contractor are the property of the Client – providing that all outstanding invoices relating to the website have been made.
10.2 Pippas Web will retain a backup of the initial site and keep copies of images or documents used on the site for the period of time that the Client remains a customer of the Contractor.
10.3 The Client’s logos, trademarks, trade names, copyright materials and the Client’s Pre-existing Work remain the Client’s sole property. The Contractor agrees that the service mark, “Client’s Website,”, uniform resource locator (“URL”) e.g., www.Client.com and the IP numeric equivalent will be the sole property of the Client. The Contractor agrees to identify the Client’s trademarks, copyrights and other Intellectual Property Rights in the Website by including appropriate symbols and notices as reasonably requested by the Client.

11. Confidentiality

11.1 Each party undertakes that, except as provided in Clause 10.2 or as authorised in writing by the other party, it shall, at all times during the continuance of this Agreement and [for five years] after its termination:

11.1.1 keep confidential all Confidential Information;
11.1.2 not disclose any Confidential Information to any other person;
11.1.3 not use any Confidential Information for any purpose other than as contemplated by and subject to the terms of this Agreement;
11.1.4 not make any copies of, record in any way or part with possession of any Confidential Information; and
11.2 Either party may:

11.2.1 disclose any Confidential Information to: any sub-contractor or supplier of that party; any governmental or other authority or regulatory body; or any employee or officer of that party or of any of the aforementioned persons or bodies;
to such extent only as is necessary for the purposes contemplated by this Agreement, or as required by law, and in each case subject to that party first informing the person in question that the Confidential Information is confidential and (except where the disclosure is to any such body as is mentioned in (ii) above or any employee or officer of any such body) obtaining and submitting to the other party a written undertaking from the person in question, as nearly as practicable in the terms of this Clause, to keep the Confidential Information confidential and to use it only for the purposes for which the disclosure is made; and

11.2.2 use any Confidential Information for any purpose, or disclosure it to any other person, to the extent only that it is at the date of this Agreement, or at any time after that date becomes, public knowledge through no fault of that party, provided that in doing so that party does not disclose any part of that Confidential Information which is not public knowledge.

11.3 The provisions of this Clause 11 shall continue in force in accordance with their terms, notwithstanding the termination of this Agreement for any reason.

12. Representations, Warranties, Limitations and Indemnity
The following representations and warranties are provided solely for the benefit of the parties to this Agreement, and no other person or entity.

12.1 Pippas Web warrants that (i) the Deliverables and software it creates or licenses to the Client shall perform reasonably as stated in the Specifications and (ii) it will perform all work called for in the Individual Work Statement in compliance with applicable law.
12.2 Pippas Web warrants that any part of the Client’s Website and Content developed solely by the Contractor:

12.2.1 will be original and will not infringe on any patent, copyright, trade secret or other proprietary rights of others; and
12.2.2 will not be defamatory to any third party or violate any third parties rights of privacy or publicity.

12.3 The Client warrants that no part of the Website, including all related materials and Content provided by the Client in the production of the Deliverables:

12.3.1 infringes on any Intellectual Property Rights of others; or
12.3.2 is defamatory to any third party or violates any third parties rights of privacy or publicity.

12.4 The Client warrants that it is the owner of all rights in, or has obtained any written permission necessary to authorise the Contractor’s use pursuant to this Agreement of, any part of the Website, materials and content provided by the Client.
12.5 The Client shall be solely responsible for the adequacy and accuracy of all Content, information and data provided to the Contractor. The Client shall review the accuracy of all Content, information and data once the Contractor has included the same in the Website. The Client shall be solely responsible for the Content and information within the Website, and shall be responsible for all changes to the content of the Website accordingly. The Contractor shall not be responsible for screening, policing, editing, or monitoring any content, or additional materials added by the Client or any third party to any Deliverable or included services. If notified of allegedly infringing, defamatory, damaging, obscene, illegal or offensive material, the Contractor’s sole obligation will be to inform Client of such allegations.
12.6 The Client shall defend, indemnify and hold the Contractor harmless from all liability and expenses (including, but not limited to attorneys fees) arising from such claim unless said liability is due gross negligence or a wilful default by the Contractor in carrying out its obligations under this Agreement.
12.7 The Contractor will not create or change any pages of the Website or the content therein without the Client’s written authorisation, which shall be sent to the Contractor pursuant to Clause 12.
12.8 Each party has full power to enter into this Agreement, to carry out its obligations under this Agreement and to grant the rights described herein to the other party.
12.9 The Contractor does not warrant any Deliverable or included services against failure of performance due to failure of computer hardware or communication systems for whatever reason other than the Contractor’s default. Except as specifically provided in this Clause, the Contractor hereby disclaims and the Client hereby waives all other warranties, express or implied, with respect to the Deliverables and all services provided hereunder, arising by law or otherwise, including without limitation:

12.9.1 any implied warranty of merchantability, fitness for a particular purpose non-infringement or arising from course of dealing, course of performance or usage of trade; and
12.9.2 any obligation, liability, right, remedy, claim in tort, notwithstanding any fault, negligence, strict liability or product liability of Pippas Web (whether active, passive or imputed).

13. Liability

13.1 Except as expressly provided in this Agreement Pippas Web shall not be liable to the Client or any third party, whether in contract, tort (including negligence) or otherwise for:

13.1.1 any amount in excess of the amount paid by the Client to Pippas Web for any services during the six (6) months prior to the event giving rise to the alleged claim; or
13.1.2 any loss of revenue, business contracts, anticipated savings or profits, or any loss of use of facilities; or
13.1.3 any special indirect or consequential loss howsoever arising.
13.2 in clause 13.1.2 “anticipated savings” means any expense which either party expects to avoid incurring or to incur in a lesser amount than would otherwise have been the case by reason of the use of the services and facilities provided by the Contractor under this Agreement.

14. Copyright and Proprietary Rights Notices
The Client shall maintain on all copies of a Deliverable the copyright notices, confidentiality legends, patent markings and other labels (singularly or collectively “Proprietary Rights Notices”) in the exact forms reasonably specified in written notices by the Contractor. Client shall not remove or alter any copyright or other Proprietary Rights Notices placed by Pippas Web.

15. Force Majeure

15.1 For the purposes of this Agreement “Force Majeure” means in relation to either party, any circumstances beyond the reasonable control of that party (including, without limitation, acts of god, industrial action, civil disturbances, disruption of telecommunications power or other utilities or interruption or termination of security the Internet access provider being used by the Contractor to link its services to the Internet).
15.2 If any Force Majeure occurs in relation to either party which affects or may affect the performance of any of its obligations under this Agreement, it shall forthwith notify the other party as to the nature and extent of the circumstances in question.
15.3 Neither party shall be deemed to be in breach of this Agreement, or shall otherwise be liable to other, by reason of any delay in performance, or the non-performance, of any of its obligations under, to the extent that the delay or non-performance is due to any Force Majeure of which it has notified the other party, and the time for performance of that obligation shall be extended accordingly.
15.4 If the performance by either party of any of its obligations under this Agreement is prevented or delayed by Force Majeure for a continuous period in excess of six months, [the parties shall enter into bona fide discussions with a view to alleviating its effects, or to agreeing upon such alternative arrangements as may be fair and reasonable] [the other party shall be entitled to terminate this Agreement by giving written notice to the party so affected].

16. Applicable Law and Jurisdiction

16.1  the laws of England and Wales shall apply to the whole of this Agreement.
16.2 Any question arising out of this Agreement as to the construction or effect of any Intellectual Property shall be decided in accordance with the laws of the country in which the Intellectual property in question has been granted or filed or exists.

17. Data Protection

17.1 All personal data that the Contractor may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and the Clients rights under the GDPR.
17.2 For complete details of The Contractors collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of the Clients rights and how to exercise them, and personal data sharing (where applicable), please refer to Pippas Web Privacy Notice https://www.pippasweb.co.uk/privacy-policy/

  1. Data Processing

18.1 In this Clause 18 and in the Agreement, “personal data”, “data subject”, “data controller”, “data processor”, and “personal data breach” shall have the meaning defined in Article 4, EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

18.2 All personal data to be processed by Pippas Web on behalf of the Client, subject to these Terms and Conditions and/or the Agreement, shall be processed in accordance with the terms of a Data Processing Agreement into which the Parties shall enter before any personal data is processed.

18.3 For the purposes of the Data Protection Legislation and for this Clause 23 and the Agreement, Pippas Web is both a “Data Controller” and “Data processor” for different information and the Client is the “Data Controller”.

18.4 You shall comply at all times with the Data Protection Legislation and shall notify us promptly in the event of any breach by you of your obligations under the Data Protection Legislation. You indemnify us against all costs, expenses, liabilities, losses, damages and judgments that we incur as a result of any failure by you to comply with the Data Protection Legislation.

18.5 The Data Controller shall ensure that it has in place all necessary consents and notices required to enable the lawful transfer of personal data to the Data Processor for the purposes described in these Terms and Conditions and the Individual Work Statement.

18.6 The Data Processor shall, with respect to any personal data processed by it in relation to its performance of any of its obligations under these Terms and Conditions:

18.6.1 Process the personal data only on the written instructions of the Data Controller unless the Data Processor is otherwise required to process such personal data by law. The Data Processor shall promptly notify the Data Controller of such processing unless prohibited from doing so by law.

18.6.2 implement appropriate technical and organisational measures in accordance with the Data Protection Legislation to protect the Customer Personal Data against a breach of security caused by unauthorised or unlawful processing and against accidental or unlawful destruction, loss, damage, alteration or unauthorised disclosure of or access to the Customer Personal Data;

18.6.3 Ensure that any and all staff with access to the personal data (whether for processing purposes or otherwise) are contractually obliged to keep that personal data confidential; and

18.6.4 Not transfer any personal data outside of the European Economic Area without the prior written consent of the Data Controller and only if the following conditions are satisfied: The Data Controller or the Data Processor has provided suitable safeguards for the transfer of personal data; The Data Subjects has enforceable rights and effective legal remedies; The Data Processor complies with its obligations under the Data Protection Legislation, providing an adequate level of protection to any and all personal data so transferred; and The Data Processor complies with all reasonable instructions given in advance by the Data Controller with respect to the processing of the personal data.

18.6.5 Assist the Data Controller at the Data Controller’s cost, in responding to any and all requests from data subjects in ensuring its compliance with the Data Protection Legislation with respect to security, breach notifications, impact assessments, and consultations with supervisory authorities or regulators (including, but not limited to, the Information Commissioner’s Office);

18.6.6 Notify the Data Controller without undue delay of a personal data breach;

18.6.7 If so reasonably required at the Data Controller’s written instruction, delete (or otherwise dispose of) or return all personal data and any and all copies thereof to the Data Controller on termination of the Agreement unless it is required to retain any of the personal data by law; and

18.6.8 Maintain complete and accurate records of all processing activities and technical and organisational measures implemented necessary to demonstrate compliance with this Clause 18 and to allow for audits by the Data Controller and/or any party designated by the Data Controller.

18.7 The Data Processor shall not sub-contract any of its obligations to a sub-processor with respect to the processing of personal data under this Clause 20 without the prior written consent of the Data Controller (such consent not to be unreasonably withheld). In the event that the Data Processor appoints a sub-processor, the Data Processor shall:

18.7.1 Enter into a written agreement with the sub-processor, which shall impose upon the sub-processor the same obligations as are imposed upon the Data Processor by this Clause 20 and which shall permit both the Data Processor and the Data Controller to enforce those obligations; and

18.7.2 Ensure that the sub-processor complies fully with its obligations under that agreement and the Data Protection Legislation

18.8 Either Party may, at any time, and on at least 30 Calendar days notice, alter the data protection provisions of the Agreement, replacing them with any applicable data processing clauses or similar terms that form part of an applicable certification scheme. Such terms shall apply when replaced by attachment to the Agreement.

For the purposes of clauses 18, details of the subject-matter and duration of the Processing, the nature and purpose of the Processing, the type of Personal Data and the categories of Data Subject relating to the Agreement are as follows:

Nature/purpose of the Processing –Where Pippas Web is the Processor

To enable us to supply our services to you pursuant to the Agreement (where such services form the subject matter of the Processing).

Duration of the Processing

The term of the Agreement

Type of Personal Data

All types of Customer Personal Data that you and your authorised users store on or otherwise transmit through our services.
[Identity, Data, Financial Data, Transaction Data, Technical Data, Profile Data, Usage Data, Marketing & Communications Data and any other such date as collected by the Data Controller on its website or Social media accounts]

Categories of Data Subject

  • Any individuals whose Personal Data is included in the documents, messages, images or other content that you or your authorised users upload to or otherwise transmit through our services.

Sub-Processor categories

The following categories of service providers:

  • hosting providers to store and process data you submit using our services;
  • plugin providers to enhance your website with additional functionality & security; and
  • Social media accounts – for example Facebook Business Pages,

Nature/purpose of the Processing  -Where Pippas Web is the Data Controller

To enable us to supply our services to you pursuant to the Agreement (where such services form the subject matter of the Processing).

Duration of the Processing

The term of the Agreement

Type of Personal Data

All types of Customer Personal Data that you The Client provide to enable Pippas Web to set up accounts, for hosting domain registration, analytics

[Contact Data, Identity Data, Financial Data, Transaction Data, Technical Data, Usage Data, Communications Data]

Categories of Data Subject

  • Users of Pippas web Website
  • Users of Pippas Web Services

Sub-Processor categories

The following categories of service providers:

  • hosting & email providers to store and process data you submit using our services;
  • plugin providers to enhance our products with additional functionality and security; and
  • hardware and services providers to provide you with hardware and services to support your use of our products/services.
  • Storage providers that store files and invoices
  • Pippa Web –Social media accounts

Contract last updated 4th jul 2020.